Accueillir

Un message de bienvenue, une présentation des services et du personnel, de la qualité des soins et du séjour peuvent aider à un meilleur accueil du patient.

 

Informer et Orienter

Pouvoir rapidement identifier son RV ou son service d’accueil, être informé des procédures administratives, développent la confiance des visiteurs et limitent les impatiences.

 

Détendre

Afin d’alléger le stress, l’angoisse ou l’impatience de ses visiteurs, le centre de santé profite des atouts de l'affichage dynamique pour mieux communiquer auprès des personnes en souffrance ou situation d'attente.

 

Annoncer/Informer

Être pris en charge et être informé en temps réel de l’évolution de son temps d’attente, de son RV, des rappels des formalités…

 

Rassurer

Rassurer sur la qualité des prestations fournies et aussi diffuser des informations de détente aident le patient à mieux vivre et gérer son attente.

 

Informer des services

Prolonger l’affichage dans la chambre avec votre propre chaine TV rappelant les infos utiles et services de l’établissement. Mettre en place un service de vidéos à la demande en plus des flux TV traditionnels grâce à une solution IPTV

 

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