Nos réalisations les plus récentes

MMA

aoû 16
damien

MMA, est un groupe d'assurance mutuelle française, dont le siège est basé au Mans.

MMA a souhaité équiper l’ensemble de ses centres d’appels avec des écrans d’affichage dynamiques pour informer et communiquer auprès de ses opérateurs ainsi que les centres de formation.

Avec plus de 50 écrans répartis sur 5 sites, MMA a choisi la solution PADS de LCS pour gérer l’affichage des contenus.

Grâce à la puissance de PADS à pouvoir se connecter à des sources externes, MMA a pu mutualiser différents types d’informations sur ces écrans :  des données en temps réel sur les appels, des informations sur la météo avec la gestion des alertes, mais également de la communication interne multimédia.

Grâce aux facultés de PADS à pouvoir composer son écran avec une totale liberté de mise en page et sa puissance graphique, LCS a pu proposer à MMA plusieurs templates adaptés aux différents besoins de chaque site ou service.

Grâce au LWE de LCS, une interface web simple et personnalisée, tout utilisateur autorisé peut intégrer des messages ou des contenus multimédias pour alimenter des modèles prédéfinis. Avec une gestion très fine des droits, le responsable de communication peut sans crainte déléguer des droits de mise en ligne de contenus à des contributeurs non graphistes ou novices en stratégie de communication.

TOUS LES SECTEURS













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